Contact

Email is the only channel right now. Email [email protected] — we read everything and respond to most things within a few business days.

What to email about

• Corrections. A processing time that doesn’t match your edition of Bernardin, an outdated link, a typo in the FR copy, an error in an altitude entry — we want to know. Include the page URL and what you think should change.
• Source-verification requests. If you want the Bernardin edition number / page reference behind a number on the site, ask. We keep notes.
• Partnership enquiries. Sponsored content is not something we accept; honest paid relationships (an equipment maker sending a unit for testing, a recipe contribution from a tested-recipe author) we’ll consider on the merits.
• Press / interviews. Yes, but say so up front and tell us the deadline.
• Privacy / Law 25 requests. See the Privacy Policy for what we can do and how fast.

What we can’t do

• Personal recipe coaching — diagnose what went wrong with a specific batch, walk you through a recipe over email. We point you to a tested source instead.
• Medical advice — call your doctor or your provincial public health authority.
• Equipment troubleshooting — call the manufacturer (Bernardin, Presto, All American — each has a customer support line).

Response time

Most emails get a reply within 2–5 business days. During tomato month (September) it can stretch to a week. If you don’t hear back in two weeks, assume the message went to spam and try again.

Sister site

If your question is about growing the food rather than preserving it, try GrowersGuide.ca — they have their own contact channel and a much better handle on planting and harvest timing.